Home Furniture Pottery Barn VS Crate and Barrel

Pottery Barn VS Crate and Barrel

by Ethan Ross
7 minutes read

While both are part of the furniture giant William-Sonoma, some buyers still cannot get away from the Pottery Barn vs Crate and Barrel debate. Surely, they come with their own offers and perks. However, having several types of furniture overlapping, both Pottery Barn and Crate and Barrel are complex choices.

It only makes sense if you want what’s best for your sanctuary. That is why we have rounded up everything you need to know about these brands. Today, you will finally be able to decide whether to shop from Pottery Barn or switch to Crate and Barrel.

Without further ado, let us take a look at the comparison below.

Comparison of Pottery Barn vs Crate and Barrel

Pottery BarnCrate and Barrel
Price Range$300 – $25,000$5 – $16,000
Product RangeAt Pottery Barn, you can find the following home décor and furniture pieces :

Bathroom furniture
Bedroom furniture
Dining room furniture
Entryway furniture
Home office furniture
Kitchen furniture
Living room furniture
Outdoor furniture
Storage furniture
Crate and Barrel offers an impressive selection of home furnishings and accessories as listed below :

Baby and kid’s furniture
Bedroom furniture
Décor and pillows
Dining and kitchen furniture
Entryway furniture
Home office furniture
Living room furniture
Outdoor furniture
Storage and modular furniture
Ease of Ordering and ShippingStandard delivery takes 4-5 business days. In addition, Pottery Barn provides next-day and White Gloves delivery

You can do so online or at a Pottery Barn outlet when shopping for Pottery Barn products.
Generally, standard domestic shipping to Alaska, Hawaii, and the rest of the United States takes 7-15 business days. In the meantime, only purchases totaling $5,000 or more can be shipped outside of the country.

You can comfortably browse through the pages of the Crate and Barrel online store or wander through a Crate and Barrel outlet to shop for its products.
Quality of Service DeliveryPottery Barn does accept requests for exchanges and returns.

As with other William-Sonoma subsidiaries, Pottery Barn does not offer any product warranties.
Crate and Barrel accept returns and exchanges for both furniture and non-furniture items.

Like the other William-Sonoma divisions, Crate and Barrel do not provide any warranty on its products.

Read Also: West Elm VS Crate and Barrel

About Pottery Barn

About Pottery Barn Sofa
About Pottery Barn Sofa

Pottery Barn is most recognized for its cottage-inspired designs in the furniture industry. The weathered style and soft, warm neutrals make up a large portion of its furniture.

Stop by our Pottery Barn vs Restoration Hardware review to learn more about this brand. You can find recommendations for the best Pottery Barn products, from Pottery Barn sofas to Pottery Barn upholstered beds.


  • Pottery Barn offers both local and international delivery.
  • By applying for a Pottery Barn credit card, you are eligible for discounts or financing across seven different William-Sonoma brands.
  • Free design service is available.
  • Pottery Barn is committed to manufacturing furniture based on responsibly sourced materials.
  • This company has more than 200 brick-and-mortar stores worldwide.


  • Free shipping is not available. In other words, shoppers must pay shipping costs for each purchase, ranging from $6 to $409.
  • Unfortunately, this brand does not provide any warranty on its items.
  • Pottery Barn has a short return window of 30 days from purchase. Moreover, it does not cover custom furniture and final sale items.

About Crate and Barrel

is Crate and Barrel good quality
is Crate and Barrel good quality

Crate and Barrel is the place to go if you are looking for modern and contemporary furniture. The brand incorporates modern urban design elements, and the company’s goods are distinguished by their sleek, understated aesthetics.

Are Crate and Barrel good quality?

For the most part, Crate and Barrel’s consumers are happy with their purchases.


  • It offers both domestic and international shipping.
  • You can return or exchange your order within 90-days of purchase.
  • This company accepts returns and exchanges for both furniture and non-furniture items. Contact Crate and Barrel customer service to initiate the exchange, return, or repair process on your order.
  • You can get 10% back reward money for every Crate & Barrel credit card transaction or particular loan.
  • Free design services are available for you to get inspiration from.


  • Customers are responsible for shipping costs for all methods, including standard, basic freight, local in-home, and long distance in-home delivery. The fees vary, from $4.95 to $399. Also, they depend on the total value of your purchase.
  • Unfortunately, this brand does not provide any warranty on its items.

Read Also: Sofa VS Couch

Final Words: Pottery Barn vs Crate and Barrel

Both Pottery Barn and Crate and Barrel provide a large variety of furniture at various price points, making it easy to get just what you need. Also, you can shop with confidence thanks to their excellent customer service and return policies.

We hope this comparison between Pottery Barn vs Crate and Barrel can finally end the long debate you have in your mind. Also, our guide should answer basic questions about both brands, such as “Is Pottery Barn or Crate and Barrel is more expensive?” And more.