Artemest Reviews – Powerful Tips for First-Time Buyers

Ethan Ross

Artemest Reviews - Powerful Tips for First-Time Buyers

Artemest reviews often highlight the brand’s commitment to bridging modern design sensibilities with rich Italian craftsmanship. Such a blend not only offers homeowners a slice of history but also ensures the creation of spaces that resonate with quality and authenticity.

Why does interior design of such caliber matter? It’s about more than just aesthetics. Quality interior design has the potential to elevate everyday experiences, provide comfort, and even boost the overall ambiance of a space.

For those new to Artemest, it’s not just about furniture or decor; it’s about experiencing a piece of Italian heritage with each product.

The initial impression? Expect nothing short of excellence, wrapped in tales of Italian artisans and their unparalleled skill.

Discovering Artemest’s History and Vision

At the heart of Artemest lies a rich tapestry of stories, each threaded with dedication, passion, and an unwavering commitment to Italian craftsmanship. As we delve deeper into Artemest’s origins and its vision, it becomes evident that the brand isn’t just about selling furniture—it’s about celebrating a legacy.

The mission that drives Artemest

Artemest’s core mission is to rejuvenate and spotlight old Italian craftsmanship, ensuring that such revered skills are not lost in the sands of time. Through every product, they aspire to resurrect the elegance of bygone interior design eras, a nod to times like the 17th century Rococo and the regency period.

Melding post-modern elegance with regal splendor

With a design approach that fuses post-modern elements with regal grandeur, Artemest stands as a beacon of sophisticated elegance. Every piece tells a story, reflecting a blend of contemporary flair with classical luxury.

Founders Ippolita Rostagno and Marco Credendino’s roles

The brand’s soulful essence can be attributed to its founders, Ippolita Rostagno and Marco Credendino. Their joint vision has been instrumental in positioning Artemest as a bridge between ancient artistry and the modern consumer’s desires.

Online and offline presence of Artemest

Artemest’s digital footprint, through its user-friendly website, makes it easier for design aficionados to bring a piece of Italy to their homes. Moreover, for those seeking a tangible experience, the Artemest galleria located in New York City serves as a testament to the brand’s commitment to offering both online and offline touchpoints.

Note: It’s essential to highlight that having both a physical and online presence ensures a wider reach and accessibility, catering to varied customer preferences.

Emphasis on worldwide accessibility

One of the distinguishing facets of Artemest is its ability to ship to over 50 countries. This expansive reach means that whether you’re in Asia, Europe, or anywhere else, a piece of Italian craftsmanship is just an order away.

By emphasizing global accessibility, Artemest underscores its commitment to sharing Italian artistry with the world, ensuring that boundaries don’t limit the appreciation of true craftsmanship.

What Makes Artemest Stand Out

In a market replete with choices, Artemest firmly establishes itself as a brand of distinction. It isn’t just the luxurious products but the ethos and philosophy behind them that set Artemest a cut above the rest. As we explore its unique features, we’ll find that Artemest’s appeal extends beyond mere aesthetics.

Luxury home decor and furniture emphasis

Artemest has curated a selection that exudes opulence. Their range encompasses more than just functional pieces; each item serves as an artwork, a conversation starter. From living room centerpieces to bedroom accessories, every piece reinforces the brand’s commitment to luxury.

The exclusivity of their product range

Where Artemest truly shines is in its exclusive offerings. Many products in their collection aren’t available elsewhere, making them coveted pieces for those who value uniqueness. Possessing an Artemest piece isn’t just about ownership; it’s about being part of an exclusive club of discerning homeowners.

How Artemest offers personalized expert advice

While many brands sell products, Artemest ensures its customers make informed decisions. They offer expert interior design advice, tailoring suggestions based on individual tastes and requirements. This personalized touch transforms shopping from a transactional experience to a consultative one.

Commitment to sustainability and small artisans

Artemest’s pledge to sustainability is evident in their support for small businesses and artisans. By sourcing products from these skilled individuals, they not only provide a platform for their art but also promote sustainable and ethical production practices.

Note: Supporting small artisans doesn’t only mean a boost for local economies, but it also ensures the continuation of traditional craftsmanship techniques that might otherwise fade away.

Worldwide shipping and its advantages

Artemest’s worldwide shipping feature stands as a testament to their global vision. Regardless of where you reside, Artemest ensures that a piece of Italy’s finest craftsmanship can adorn your living space. This capability makes it hassle-free for international customers to enjoy what Artemest has to offer.

  • Key advantages of global shipping:
    1. Access to Italian craftsmanship irrespective of location
    2. Diverse product options catering to global tastes
    3. Simplified ordering process for international customers

In essence, Artemest’s offerings go beyond the tangible. It’s an amalgamation of tradition, luxury, and exclusivity, wrapped in a seamless shopping experience.

How to Order from Artemest

Making a purchase from Artemest isn’t merely a transaction; it’s an experience. The brand has streamlined its ordering process, ensuring that each customer feels the exclusivity and meticulous care that goes into every product. Let’s walk through the steps that transform a mere click into owning a piece of Italian artistry.

The art of made-to-order craftsmanship

One of Artemest’s standout features is its emphasis on made-to-order products. Instead of mass-produced items, each piece is handcrafted specifically for the customer, ensuring uniqueness and personal touch. This approach speaks volumes about Artemest’s dedication to authenticity and quality.

Understanding product manufacturing times

Given the custom nature of the products, it’s essential to note that manufacturing times might vary. Each product page provides clear information on the expected manufacturing duration, allowing customers to plan their purchases and set realistic expectations.

Steps to expect after making a purchase

After placing an order:

  1. Customers receive an email confirmation, serving as a receipt and acknowledgment.
  2. Order details are accessible, providing transparency on the order status.
  3. Regular updates on the order’s progress ensure customers are always in the loop.

Note: The communication transparency is crucial, especially when purchasing luxury items, as it fosters trust and assures customers of their order’s progress.

Benefits of an Artemest account

Having an Artemest account offers more than just ease of purchase. Account holders can:

  • Track order history, providing a consolidated view of past purchases.
  • Save favorite products for future consideration.
  • Get notifications about new arrivals, ensuring they never miss out on exclusive pieces.

Owning an Artemest product is akin to having a piece of Italian heritage. The ordering process, marked by transparency and simplicity, further accentuates the brand’s commitment to its customers, promising not just a product but an unparalleled shopping experience.

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Artemest’s Shipping Process Unveiled

Shipping is a pivotal aspect of the online shopping experience, and Artemest understands its significance. Ensuring that a product reaches a customer in impeccable condition is as crucial as the craftsmanship itself. As we delve into Artemest’s shipping process, we’ll uncover the meticulous measures taken to ensure every item arrives as a piece of art, regardless of its destination.

Destinations that Artemest ships to

Artemest’s global vision is evident in its expansive shipping reach. Catering to a diverse clientele, the brand ships its products to over 50 countries worldwide. This wide reach ensures that aficionados of Italian craftsmanship can access Artemest’s offerings, no matter where they reside.

Authenticity of source workshops

Every shipment from Artemest originates directly from artisan workshops in Italy. This direct-from-source approach ensures two things: the authenticity of the product and the reduction of any potential middlemen mark-ups.

Different shipping methods based on product type

Depending on the nature and size of the product, Artemest uses various shipping methods:

  • Standard Parcel: For lighter items, shipped using renowned carriers like FedEx or DHL, complete with tracking.
  • Dedicated Shipping: Ideal for fragile or larger items, shipped with a custom wooden crate via airfreight.
  • Freight: Used for significant items such as furniture, ensuring safe transit with tracking features.

Note: The choice of shipping method is not arbitrary. It’s meticulously chosen based on the product, ensuring its safety and timely delivery.

Ensuring product safety during transit

Every product, irrespective of its size or price, is insured for its full value during transit. This coverage provides customers peace of mind, knowing that their investment is protected against unforeseen circumstances.

Through every step of the shipping process, Artemest’s commitment to delivering quality and authenticity remains unwavering. It’s not just about moving products but ensuring they reach their new homes in pristine condition, echoing the brand’s dedication to excellence.

Getting Your Artemest Order Delivered

Receiving a product from Artemest is an event in itself, synonymous with unboxing luxury and elegance. But before that moment arrives, there’s a meticulous delivery process in place, ensuring that each piece reaches its new owner with the utmost care. Let’s explore how Artemest ensures a seamless delivery experience for its patrons.

What to expect with standard delivery

The default delivery method that Artemest employs is the curbside delivery. Here’s a quick overview:

  • The product arrives at a location most convenient to the customer.
  • Delivery personnel ensure the package is secure and in prime condition.
  • While they do not venture inside the premises, they ensure the package is safely handed over.

Opting for the white glove delivery service

For those seeking a premium experience, Artemest offers the white glove delivery service. This upgraded service includes:

  • Careful removal of packaging, ensuring the product remains untouched by external elements.
  • A thorough inspection to confirm the product’s impeccable condition.
  • In-house transportation, placing the product in its desired location.
  • Additional services like assembly, offering a truly hands-off experience for the customer.

Note: The white glove service is more than just delivery; it’s a commitment to ensuring the product integrates seamlessly into its new home.

Making delivery smooth with practical considerations

Artemest suggests some preparatory steps for customers to ensure a smooth delivery:

  • Measure spaces to confirm the product will fit, especially for large items.
  • Clear pathways and areas where the product will be placed.
  • Be informed that the delivery team won’t perform plumbing or electrical installations.

With these considerations in mind, Artemest ensures that the journey from the artisan’s workshop in Italy to a customer’s home, anywhere in the world, is as refined as the products themselves.

Returns and Refunds Simplified

The luxury of owning an Artemest product is complemented by a transparent and straightforward return policy. While the brand ensures every product meets the highest standards, it recognizes the importance of customer satisfaction in cases where expectations aren’t met. Dive into the details of how Artemest handles returns and refunds to maintain its commitment to excellence.

Return policies every customer should know

For a smooth return process, Artemest offers clarity in its policies:

  • Items can be returned within 14 days of delivery.
  • Products should be in their original state, free from any wear or damage.
  • The packaging should be intact, ensuring product safety during return transit.

Understanding the customized product return policy

Artemest takes pride in offering bespoke pieces tailored to individual preferences. Due to the unique nature of these products:

  • Customized items are non-returnable.
  • This policy applies to items made or modified based on specific customer requests.

Note: Given the personalized nature of custom products, their non-returnable status ensures artisans are fairly compensated for their effort and skill.

How to successfully process returns and refunds

Initiating a return with Artemest is a streamlined process:

  1. Contact Artemest within the stipulated 14-day window.
  2. Ensure the product and its packaging are in their original condition.
  3. Await instructions from the Artemest team regarding return logistics.

Expected timelines for receiving refunds

Once a product return is confirmed and the item is received:

  • Refunds are processed to the original payment method.
  • Customers can expect the refund within five business days, ensuring prompt resolution.

Artemest’s return and refund policies are a testament to its customer-centric approach, valuing satisfaction as much as the craftsmanship of its products.

Payment, Duties, and Taxes at Artemest

Completing a purchase at Artemest is facilitated by a range of payment methods tailored to cater to diverse customer preferences. Beyond just the transaction, understanding duties, taxes, and exemptions is vital for a comprehensive shopping experience. Here, we provide insights into how Artemest ensures a seamless financial transaction for its patrons.

Options available for making payments

Artemest offers flexibility when it comes to payment, accommodating various methods:

  • Major credit cards such as Visa, MasterCard, American Express, and Maestro.
  • PayPal for swift and secure transactions.

When and why bank transfers are useful

For those making substantial purchases:

  • Bank transfers become an available option for orders above $2,000.
  • It offers an added layer of transaction security and often provides a clearer trail for high-value transactions.

Regions that enjoy duty-free privileges

Shopping from certain regions brings the advantage of duty-free purchases. Customers from:

  • The European Union (EU)
  • The United Kingdom (UK)
  • The United States (USA)
  • Canada

can enjoy their Artemest products without the additional burden of duties, making luxury more accessible.

Sales tax specifics and exemptions

While many enjoy duty-free privileges, it’s essential to understand sales tax nuances:

  • Sales Tax is levied in specific US states.
  • Proper documentation is required for those seeking tax exemptions, ensuring compliance with regional tax regulations.

Note: Staying informed about sales tax specifics is crucial to avoid any unforeseen expenses, especially when investing in luxury items.

Ensuring a clear understanding of payments, duties, and taxes is an integral part of Artemest’s commitment to its customers, reinforcing the brand’s ethos of transparency and trust.

Weighing Artemest’s Strengths and Weaknesses

Every brand, irrespective of its prestige, has areas of excellence and aspects that offer room for enhancement. Analyzing Artemest requires a balanced view, taking into account its commendable features and areas that may need attention. This objective evaluation ensures a holistic understanding of the brand.

Recognizing what Artemest does best

Artemest excels in various domains, consistently living up to its reputation:

  • Product Quality: Sourcing from skilled artisans and designers guarantees high-quality products.
  • User Experience: Their website is designed for easy navigation, ensuring a smooth online shopping journey.
  • Exclusivity: Curated collections offer pieces that stand out, adding uniqueness to interiors.
  • Expertise: The personalized shopping experience is enhanced with advice from seasoned interior designers.
  • Global Reach: Their worldwide shipping capability ensures that Artemest’s luxury is accessible across the globe.

Areas where Artemest could improve

While the brand shines in many aspects, certain areas might benefit from improvement:

  • Pricing: The luxury nature of the products translates to higher prices, which might not appeal to all customer segments.
  • Product Range: Compared to other online marketplaces, their selection is limited.
  • Shipping: International orders may face longer shipping times.
  • Return Policy: Restrictions, especially for customized items, can be a deterrent for some.

Valuable feedback from various customers

Reviews offer genuine insights into the brand’s performance:

  • Positive feedback frequently mentions the brand’s commitment to quality and timely delivery.
  • Some critiques focus on price points and the limited product range.

Note: Reviews are instrumental in understanding the brand’s real-world performance and its alignment with customer expectations.

Insight into artisans and traditional manufacturing

The brand’s essence lies in its association with Italian artisans. Customers not only purchase products but also discover the stories behind them, gaining insights into traditional manufacturing techniques. This deep-rooted connection to craftsmanship elevates the Artemest shopping experience, making it more than just a purchase.

Artemest, with its rich history and customer-centric approach, has carved a niche in the luxury interior design market. Recognizing its strengths and areas of improvement allows customers to make informed decisions, ensuring satisfaction with every purchase.


How do customers generally rate Artemest?

Most customers rate Artemest positively. On Trustpilot, they have garnered a commendable 4.7 out of 5 stars from 491 reviews. Feedback often praises their product quality and customer service.

Are there any negative reviews about Artemest?

While many reviews are positive, there are some critiques. On 99Consumer, Artemest has a rating of 3.7 out of 5 from 25 reviews, and on Knoji, they hold a 3.9 out of 5 from 59 reviews.

What makes Artemest’s products special according to customer feedback?

Customers frequently mention the handcrafted nature of the products and appreciate the stories of Italian artisans, artists, and traditional manufacturing techniques associated with each item.

Where can I visit Artemest’s physical location?

Artemest has a galleria located at 518 West 19th Street, New York. This space showcases a curated selection of their products.

How can I contact Artemest for general inquiries?

For general consumer inquiries, you can email them at or call them at +1 917 409 3176.

Is there a dedicated contact for design professionals?

Yes, design professionals can reach out to Artemest via email at for specialized assistance.

Can I learn more about the artisans behind the products?

Absolutely. Artemest’s platform allows customers to discover the stories of various artisans, understand their backgrounds, and learn about the traditional manufacturing techniques they employ.

Do customers find Artemest’s delivery reliable?

Many customers have praised Artemest for timely delivery and the pristine condition in which their products arrive, reflecting the brand’s commitment to quality at every stage.

Are there any notable complaints from customers?

Some customers have pointed out the high prices, limited product range, and longer shipping times for international orders as areas where Artemest could improve.

Is it easy to reach Artemest’s customer service for assistance?

Yes, based on feedback, Artemest’s customer service is responsive and eager to assist, ensuring a satisfactory shopping experience.

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Artemest stands as a beacon in the realm of luxury interior design, brilliantly encapsulating Italian craftsmanship. Its influence in the design world is undeniable, elevating traditional artisanship to contemporary audiences. As the brand evolves, its commitment to quality and design innovation makes it a name to watch, promising even more breathtaking creations in the future.


Ethan Ross
I'm passionate about furniture design and craftsmanship. There's something special about creating pieces that are both functional and beautiful. Whether it's a modern sofa or a rustic dining table, I love bringing ideas to life through wood and metal.