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Arhaus vs Crate and Barrel - The Definitive Guide

Arhaus vs Crate and Barrel – The Definitive Guide

by Ethan Ross

Are you caught in the dilemma of picking between Arhaus vs Crate and Barrel for your home furnishing needs? You’re not alone. Many people find themselves in a similar situation, unsure which brand offers the best value.

This article aims to offer comprehensive insights into both brands, detailing the key differences that set them apart. By the end, you’ll have a thorough understanding that will help inform your purchasing decisions.

We also set the stage for what you can expect from the article, as we compare products, customer service, sustainability practices, and more.

Arhaus vs Crate and Barrel: Quick Comparison Table

FeaturesArhausCrate and Barrel
HeadquartersBoston Heights, OhioPart of the Otto Group
Established Year19861962
Product RangeFurniture, Bedding, LightingFurniture, Rugs, Homeware
Sustainability PracticesYes (sustainable sourcing)Yes (LEED Certification, etc.)
Design and ManufacturingDesigns by in-house team, outsourced manufacturingImports goods, large selection
Quality of MaterialsHigh-quality, Organic FabricsVaries
Manufacturing LocationNorth CarolinaVarious
Customization OptionsYesLimited
Warranty PolicyLifetime on most productsNot advertised
ProsHigh-quality, Unique designs, SustainabilityLarge selection, Design consultations
ConsHigher price, Limited locationsHigher price, Short return window
Customer FeedbackMostly positiveMixed
Promotions & DiscountsUp to 60% off on clearance itemsNo free shipping
DeliveryUS and international upon requestNorth America
Customer Service ReviewsMixedVaries

The Origins of Arhaus and Crate and Barrel

Understanding the roots of Arhaus vs Crate and Barrel can shed light on their core values, mission, and quality of products. This section provides a detailed account of their origins, from their founding years to their current market standing.

Founding Years and Initial Business Model

Arhaus came into existence in 1986 with a focus on offering high-quality, well-designed furniture crafted through sustainable methods. On the other hand, Crate and Barrel was founded earlier, in 1962, initially concentrating on providing affordable and contemporary home essentials.

Note: Crate and Barrel introduced European-style products to the American market, which significantly influenced its early success.

The Evolution Over Time

Arhaus has stayed true to its commitment to sustainability, expanding its product range to include more eco-friendly materials. Meanwhile, Crate and Barrel has expanded into new lines, including kitchenware and even outdoor furniture.

  • Arhaus: Known for using recycled natural resources like copper and wood.
  • Crate and Barrel: Evolved from basic furniture to a broader home and lifestyle brand.

Headquarter Locations and Global Presence

Arhaus is headquartered in Boston Heights, Ohio, and its reach is primarily within the United States. Crate and Barrel, headquartered in Northbrook, Illinois, has a more extensive global footprint with stores in several countries.

BrandHeadquarter LocationGlobal Presence
ArhausBoston Heights, OhioU.S.-centric
Crate and BarrelNorthbrook, IllinoisInternational

Current Market Standing

As of the latest data, Arhaus is renowned for its customized, high-end furniture and has a somewhat niche market. Crate and Barrel enjoys broader consumer recognition and has a more extensive product range.

Note: Both brands have an online presence, but Crate and Barrel has a more substantial digital footprint, including a more extensive social media following.

By dissecting the history and growth of these two brands, one gains valuable insights into their respective strengths and areas of specialization.

Read Also: King Hickory vs Flexsteel – Which is Truly Better?

Understanding the Product Offerings

A comprehensive evaluation of the product range from Arhaus and Crate and Barrel can guide potential customers in making informed decisions. This section focuses on the types of furniture, additional home decor options, special collections, and target customer demographics of these two reputable brands.

Types of Furniture Available

Arhaus primarily specializes in luxury furniture with an emphasis on customizability. Their offerings range from upholstered sofas to handcrafted dining tables. Crate and Barrel also offers a wide variety of furniture but leans more towards modern and sleek designs.

  • Arhaus: Luxury and customizable
  • Crate and Barrel: Modern and versatile

Additional Home Decor Options

Beyond furniture, both brands offer a variety of home decor items. Arhaus has a focus on artisan-crafted decor pieces that align with their sustainable ethos. Crate and Barrel, however, has a broader range of options, including kitchenware and even tech gadgets.

Note: If you are looking for kitchenware or tech gadgets along with furniture, Crate and Barrel provides a more diverse selection.

Special Collections and Collaborations

Arhaus is known for its limited edition collections that often feature sustainable or exotic materials. Crate and Barrel has been involved in numerous collaborations with designers and even celebrities, making their product range quite eclectic.

BrandSpecial CollectionsCollaborations
ArhausLimited editionMinimal
Crate and BarrelSeasonalNumerous

Target Customer Demographics

Arhaus generally targets an upscale market of customers who are willing to invest in durable, customized furniture. Crate and Barrel aims to attract a more diverse consumer base, ranging from millennials looking for their first couch to older customers interested in high-quality kitchenware.

By comparing the product offerings of these two companies in detail, one can discern which brand aligns more closely with their individual needs and preferences.

Sustainability and Environmental Responsibility

A discussion on Arhaus and Crate and Barrel would be incomplete without addressing their commitments to sustainability and environmental responsibility. This section delves into the use of sustainable materials, LEED certifications, product longevity, and social and environmental partnerships of both brands.

Sustainable Material Use in Arhaus

Arhaus takes a clear stand on sustainability by using eco-friendly materials in its furniture, such as reclaimed wood and organic cotton. Their mission is focused on sustainability without compromising on aesthetic and quality.

  • Materials: Reclaimed wood, organic cotton
  • Focus: Sustainability with aesthetics

LEED Certifications and Practices in Crate and Barrel

Crate and Barrel holds multiple LEED (Leadership in Energy and Environmental Design) certifications, emphasizing the brand’s commitment to environmentally responsible retail practices. The company aims to minimize its carbon footprint and actively seeks renewable energy sources for its operations.

Note: A LEED certification is a globally recognized symbol of sustainability achievement and leadership.

Longevity and End-of-Life Solutions for Products

Both brands prioritize product longevity. Arhaus furniture is designed to be durable and long-lasting, often becoming heirloom pieces. Crate and Barrel also offers a range of products designed for longevity, with some products having recyclable components.

BrandLongevityEnd-of-Life Solutions
Crate and BarrelModerateRecyclable components

Social and Environmental Partnerships

Arhaus and Crate and Barrel each have their unique social and environmental initiatives. Arhaus partners with American Forests to plant trees, while Crate and Barrel collaborates with various NGOs for sustainability drives.

By acknowledging the sustainability efforts of Arhaus or Crate and Barrel, consumers can make a responsible choice in line with their values and preferences.

Quality and Customization Options

Quality and the ability to tailor products to individual needs are central to the consumer experience. This section scrutinizes the range of materials and craftsmanship in Arhaus, the quality control procedures in Crate and Barrel, the availability of customization in both brands, and their approach to warranties and after-sales services.

Range of Materials and Craftsmanship in Arhaus

Arhaus prides itself on its artisan craftsmanship and the use of high-grade materials like top-quality hardwoods and luxurious fabrics. Customers have noted the attention to detail, from the intricate carvings to the durability of the textiles.

  • Materials: Hardwoods, luxurious fabrics
  • Craftsmanship: Artisan, attention to detail

Quality Control in Crate and Barrel

Crate and Barrel has stringent quality control measures in place to ensure that every product meets industry standards. From the initial design phase through production, several tests and checks are conducted.

Note: Quality control is essential for maintaining a brand’s reputation and customer trust.

Availability of Customization

Both Arhaus and Crate and Barrel offer customization options, although to varying extents. Arhaus allows for extensive alterations, such as choosing the fabric, frame, and even leg styles. Crate and Barrel offer fewer customization features but still allow choices in color and finish.

BrandExtent of Customization
Crate and BarrelModerate

Warranty and After-sales Services

Warranty services are an additional value proposition for both companies. Arhaus offers a lifetime warranty on frames, springs, and hardware, whereas Crate and Barrel provide a more limited warranty period for different products.

Understanding the quality and customization options can significantly influence the buying decision and long-term satisfaction with either Arhaus or Crate and Barrel products.

The Financials – Pricing and Promotions

Discussing the financial aspects of purchasing furniture and home decor items often involves more than just the sticker price. In this section, we delve into a comparison of the price ranges between Arhaus vs Crate and Barrel, consider their seasonal and ongoing promotions, examine loyalty programs and other incentives, and discuss various payment and financing options available to customers.

Price Range Comparison

Arhaus tends to sit at a higher price point, focusing on quality and luxury. Crate and Barrel offers a wide variety of options that can fit more budget-friendly needs without compromising quality.

BrandPrice Range
Crate and BarrelMid to High-end

Seasonal and Ongoing Promotions

Both brands offer seasonal promotions, particularly during holidays and key retail periods like Black Friday. Arhaus has semi-annual sales, while Crate and Barrel frequently provides discounts on specific categories of items.

Note: Keeping an eye on seasonal promotions can significantly reduce the overall cost of your purchase.

Loyalty Programs and Other Incentives

Arhaus has a loyalty program that focuses on giving back to repeat customers through points that can be redeemed for discounts. Crate and Barrel offer gift cards and occasional rebates as part of their incentive program. Both aim to retain customers through these benefits.

Payment and Financing Options

Both companies offer various payment methods including credit cards, debit cards, and online payment systems. Arhaus has a specific financing plan that allows customers to pay in installments, whereas Crate and Barrel offer short-term financing options through their branded credit card.

Understanding the financials can better inform customers of what to expect when investing in furniture and home decor from Arhaus or Crate and Barrel.

Key Differences

While Arhaus and Crate and Barrel are both reputable names in the furniture industry, they are by no means identical. This section serves to highlight key areas where they differ, including design philosophies, customer service, unique selling points, as well as their respective strengths and weaknesses.

Distinct Design Philosophies

Arhaus tends to focus on timeless designs, often incorporating reclaimed materials for a rustic touch. Crate and Barrel, on the other hand, leans toward contemporary aesthetics, featuring clean lines and modern finishes.

BrandDesign Philosophy
ArhausTimeless, Rustic
Crate and BarrelContemporary

Customer Service Reviews and Ratings

When it comes to customer service, the ratings for both brands can vary. However, Crate and Barrel frequently receives praise for its responsive customer support, while reviews for Arhaus are more mixed, with some citing delays in shipping as a drawback.

Note: Customer service is a significant factor to consider when making a high-value purchase.

Unique Selling Propositions of Each

Arhaus stands out for its focus on sustainability, using eco-friendly materials wherever possible. Crate and Barrel, meanwhile, offers a broader range of products, including smaller home accessories and even kitchenware, making it a one-stop-shop for many customers.

Where Each Brand Excels and Falls Short

  • Arhaus
    • Excels: Quality, Sustainability
    • Falls Short: Higher price point, mixed customer service reviews
  • Crate and Barrel
    • Excels: Product variety, customer service
    • Falls Short: Less focus on sustainability

With this information, customers can make a more informed decision that aligns closely with their priorities, whether it be sustainability, customer service, design aesthetics, or other factors.

Which is Better and Why

Determining which brand between Arhaus and Crate and Barrel is superior involves more than simple aesthetics; it’s a nuanced equation of cost, quality, customer service, and more. We will dissect the advantages and disadvantages of each brand, provide insights into particular situations where one may be more suitable, and offer recommendations tailored to different needs.

Comparing the Pros and Cons

Let’s begin by laying out the strengths and weaknesses of each brand:

AttributeArhausCrate and Barrel
Design AestheticsTimeless, RusticContemporary
Customer ServiceMixed ReviewsGenerally Positive
Product VarietyLimitedExtensive
SustainabilityStrong FocusLess Focus

Scenarios Where One Brand is Preferable

  • Arhaus: Ideal for those who prioritize sustainability and are willing to invest in higher-end, timeless pieces.
  • Crate and Barrel: A good fit for consumers seeking a wide variety of modern items, including kitchenware and smaller home accessories.

Note: Consider your long-term needs and aesthetic preferences when making a choice.

Recommendations Based on Different Needs

  • Budget-Conscious: Crate and Barrel
  • Sustainability-Focused: Arhaus
  • Product Variety: Crate and Barrel
  • Design Specificity: Arhaus

Final Verdict and Recommendations

There is no clear-cut winner between Arhaus vs Crate and Barrel; the best choice depends on individual preferences and needs. If you prioritize sustainability and timeless design, Arhaus may be more to your liking.

Conversely, if variety and cost-effectiveness are more important to you, then Crate and Barrel would be a more suitable choice.

Read Also: Arhaus vs Pottery Barn – A Quick, Definitive Guide


We’ve broken down the complexities of choosing between Arhaus vs Crate and Barrel by examining various factors like design, sustainability, and customer service. It’s evident that each brand has its unique merits and shortcomings.

Whether you lean towards the timeless pieces offered by Arhaus or the varied, budget-friendly options from Crate and Barrel will largely depend on your specific needs and values.

As the home furnishings market continues to evolve, we anticipate both brands to adapt and introduce new offerings. Make an informed decision that aligns with your preferences and enjoy furnishing your space.