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Is National Business Furniture the Best Choice for Your Office?

Is National Business Furniture the Best Choice for Your Office?

by Ethan Ross

National Business Furniture Reviews are more than just words on a screen; they offer insights into a brand that has shaped the furniture industry over the decades. When choosing the ideal furniture for our spaces, understanding the legacy of a brand like NBF becomes paramount.

But why do we even need reviews? They offer us a window into the real-world experiences of others, providing valuable feedback and fostering informed decision-making.

Furthermore, this review aims to present an objective look at NBF’s offerings, from their historical background to customer feedback and product highlights.

Tracing NBF’s Roots and Ownership

Established in the mid-70s, National Business Furniture has evolved over the years, adapting to the changing needs of its clientele and the dynamic shifts in the market.

This section delves into the foundational moments, visions, and transitions that have shaped this remarkable brand.

Birth of NBF in 1975

National Business Furniture marked its beginning in 1975. What started as an ambitious venture soon positioned itself as a recognizable name in the furniture sector. With dedication and foresight, NBF laid the groundwork for what would become a trusted brand for countless businesses.

Vision of Founders George and Julie Mosher

Behind every successful company lies a vision. George and Julie Mosher were no different. They dreamt of enhancing office spaces, not just with furniture but with quality solutions at affordable prices. Their commitment was evident in the careful curation of products that resonated with varied clientele needs.

Transition from Catalogs to Online Platforms

  • Initial Outreach: Initially, NBF tapped into the market using catalogs, a prevalent method of the time.
  • Audience Expansion: These catalogs made their way to corporate offices and government agencies, marking the brand’s footprint.
  • Digital Transformation: As the digital era dawned, NBF was not left behind. They broadened their reach via five dedicated websites, adapting to the evolving consumer landscape.

Ownership Shift to TAKKT AG and Takkt America Holding, Inc.

Note: Ownership transitions can significantly impact a company’s direction and ethos.

In 2006, a pivotal moment arrived when NBF became a part of TAKKT AG, a renowned name in the B2B segment for business equipment in both Europe and North America. By 2005, the baton of ownership was handed to Takkt America Holding, Inc., ensuring the brand’s legacy continued under responsible stewardship.

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Dive into NBF’s Product Range and Features

When it comes to office furniture, NBF stands out with its eclectic and functional range, balancing aesthetics with practicality.

With a focus on sustainability, local manufacturing, and innovative design, their offerings cater to varied aesthetic preferences and functional requirements.

Focus on Sustainable and Locally-Made Items

Sustainability isn’t just a buzzword for NBF; it’s a commitment. The company prioritizes eco-friendly practices, emphasizing products that are both sustainable and made in the USA. This not only ensures quality but also reduces the environmental footprint associated with long-haul shipping.

Variety Offered: Desks, Chairs, Tables, and More

NBF’s extensive product lineup includes:

  • Ergonomically designed desks for optimal workspace comfort
  • Diverse range of chairs catering to different ergonomic needs
  • Practical tables suitable for varied office setups
  • Storage solutions, space dividers, and essential office accessories

Delving into the NBF Signature Series

The NBF Signature Series stands as a testament to the brand’s commitment to design and quality.

Within this series, customers can find collections like:

  • Urban
  • Statesman
  • Metropolitan
  • Westgate
  • At Work
  • Harper

Each of these collections has its distinct design ethos, catering to everything from contemporary minimalism to traditional elegance.

Unique Collections and Their Design Appeal

Beyond the Signature Series, NBF boasts of collections that resonate with a wide audience. Whether one is seeking industrial chic aesthetics or gravitates towards more classic designs, NBF has something in store. The brand’s design versatility ensures that every workspace, be it a corporate office or a home study, finds its perfect furniture match.

Note: The emphasis on design and aesthetics doesn’t overshadow the functionality and durability, making NBF a preferred choice for many.

How NBF Manages Shipping, Returns, and Services

A brand’s reputation doesn’t rest solely on its products but extends to the services it offers. National Business Furniture has set benchmarks not only with its product range but also with its customer-centric shipping, return policies, and additional services.

Ensuring seamless transactions and customer satisfaction is at the core of their offerings.

Overview of Free Shipping Offerings

One of the prominent features that set NBF apart is its “national business furniture free shipping” initiative. While many companies might charge exorbitant amounts for delivery, NBF offers free shipping within the United States for selected items. This approach has undoubtedly played a role in enhancing customer loyalty and trust.

Guidelines for Returning Products

NBF understands that not every purchase might align with a customer’s expectations. Hence, they offer a flexible 30-day return policy. This allows customers to return products within a month of their arrival, although certain conditions do apply. It’s essential to note that custom or made-to-order items are exceptions to this policy.

Available Delivery Methods and Choices

Customers have multiple delivery options to choose from:

  • FedEx: For smaller items ensuring swift delivery
  • Tailgate Delivery: Large items are dropped off at the closest dry area
  • Inside Delivery: Products are delivered directly inside the specified location

Each method caters to different product types and customer needs, ensuring that the delivery process is as smooth as possible.

Assembly Services and Their Nationwide Network

While many of us might be hands-on, assembling furniture can sometimes be a challenge. Recognizing this, NBF provides a nationwide network of trusted installers. Those opting for this service can expect professional assembly, ensuring the furniture is set up correctly and securely.

Note: This additional service is a testament to NBF’s dedication to offering end-to-end solutions, enhancing overall customer experience.

What Customers Say About NBF

Customer feedback is the lifeblood of any business, acting as a mirror that reflects the real-world impact of a brand’s offerings.

When delving into National Business Furniture, customer testimonials and reviews offer invaluable insights, providing both commendations and constructive criticisms.

Gathering Feedback from Multiple Sources

NBF’s commitment to transparency is evident in its open approach to customer feedback. Reviews are collected from various platforms such as their official website, Houzz, TrustPilot, and more. By aggregating feedback from diverse sources, potential customers get a comprehensive view of others’ experiences with NBF.

Spotlight on Popular Products and Their Features

Several products have garnered significant attention and appreciation:

  • Harper Mid-back Executive Chair: Praised for its ergonomic design and plush comfort.
  • At Work Reversible Corner L-Shaped Desk: Lauded for its space-efficient design and durability.
  • Esquire 16″W Three Drawer Mobile Pedestal: Recognized for its functional storage capabilities.

These products, among others, have received high ratings, attesting to their quality and design.

Emphasis on Product Longevity and Aesthetics

Repeatedly, customers have emphasized two aspects in their feedback: longevity and aesthetics. NBF products aren’t just about looking good; they are built to last, providing value for money and ensuring a long-term relationship with users.

Trust Indicators and Brand Accolades

Note: Trust indicators play a pivotal role in influencing purchasing decisions.

One of the most reassuring aspects for potential buyers is NBF’s A+ score on the Better Business Bureau. Such accolades and recognitions underscore the brand’s unwavering commitment to quality and customer satisfaction, further solidifying its standing in the furniture industry.

How to Avail Discounts and Purchase from NBF

Economic prudence often drives consumers to seek value for their money, and when it comes to furniture investments, maximizing savings without compromising on quality becomes paramount.

National Business Furniture offers numerous avenues for discounts and provides a seamless purchasing experience for its customers.

Current Promotions and Discount Offerings

NBF continually introduces a variety of promotions for its clientele.

Among the notable deals are:

  • A generous 15% discount on many items
  • Up to 30% off during their “Cyber Steals”
  • A clearance section with significant markdowns on select products

Such offerings ensure that customers get premium products at competitive prices, enhancing their overall shopping experience.

Importance of Buying from the Official Site

While various third-party retailers might stock NBF products, purchasing directly from the official website assures authenticity. Moreover, customers can often find exclusive deals, bundles, and “national business furniture promo code” offers that might not be available elsewhere.

Where to Reach Out for Inquiries

For a more personalized shopping experience or to address specific queries:

  • Customers can contact NBF directly at (866)343-6552
  • An online contact form is available for detailed inquiries
  • Additionally, general questions can be directed to 800-558-1010, and catalog requests can be made at 866-397-2063

Benefits of Direct Purchases from NBF

Direct purchases come with a plethora of advantages:

  • Assurance of genuine products
  • Access to the latest catalog and collections
  • A comprehensive 30-day return policy
  • Dedicated customer support, ensuring all concerns are promptly addressed

Note: Direct interactions with brands like NBF often lead to enhanced customer satisfaction, as the company can directly address and cater to individual needs and preferences.

Is Investing in National Business Furniture a Good Choice?

Making informed decisions when investing in furniture can have lasting impacts on comfort, aesthetics, and finances. With numerous brands vying for attention, the question arises: Is National Business Furniture the right choice?

Let’s evaluate the facts.

Metrics that Highlight Customer Satisfaction

NBF’s dedication to customer satisfaction is not just a claim; it’s supported by metrics.

A look at their customer feedback reveals high levels of contentment:

  • A+ score on the Better Business Bureau
  • Positive testimonials on platforms like Houzz and TrustPilot
  • Repeated commendations for product quality and design

Such indicators provide potential buyers with confidence in their investment.

Examining Product Range and Service Quality

A brand’s strength lies in its offerings, and NBF does not disappoint:

  • A wide array of furniture, catering to diverse aesthetic tastes and functional needs
  • Sustainable options, with many products made in the USA
  • Emphasis on durability, ensuring products stand the test of time

Quality doesn’t just extend to products; NBF’s services, from customer support to delivery, match the same high standards.

NBF’s Standing in the Furniture Market

Being a part of the “national business furniture company” group, NBF’s credentials are bolstered by its association with TAKKT AG, a leading B2B entity in business equipment across Europe and North America. This affiliation further strengthens NBF’s reputation in the furniture domain.

Longevity, Commitment, and Customer Retention

Close to five decades in the industry speaks volumes about a brand’s commitment.

NBF’s enduring presence signifies:

  • Consistent product quality
  • Adaptability to market changes
  • Building and nurturing lasting relationships with customers

Note: A brand’s longevity often correlates with its ability to meet and exceed customer expectations consistently.


What year was National Business Furniture founded?

National Business Furniture was established in 1975, becoming a significant player in the furniture industry over the years.

Who were the founders of NBF?

The company was founded by George and Julie Mosher, with a mission to provide quality office furniture at affordable prices.

How does NBF connect with its customers online?

NBF has an active online presence, including official websites and social media platforms such as Facebook, Instagram, and Twitter.

Is National Business Furniture associated with any major corporations?

Yes, in 2006, NBF was acquired by TAKKT AG, a notable B2B company for business equipment in Europe and North America.

Where are most of NBF’s products made?

Many of NBF’s products are made in the USA, reflecting their commitment to local manufacturing and sustainability.

What kind of products does the NBF Signature Series offer?

The NBF Signature Series includes collections like Urban, Statesman, Metropolitan, and others, each with unique design elements catering to various tastes.

Does NBF provide any guarantees on their products?

Yes, NBF offers a lifetime guarantee on their products, reinforcing their commitment to quality and customer satisfaction.

How does NBF handle product returns?

NBF has a 30-day return policy, allowing customers to return products within a month of arrival, with some conditions in place.

Does National Business Furniture offer assembly services?

Absolutely, NBF has a nationwide network of trusted installers who can assist customers with furniture assembly.

Are there any exclusive benefits of purchasing directly from NBF’s official website?

Buying directly from NBF’s official website ensures product authenticity and often provides access to exclusive deals, bundles, and promotions not available elsewhere.

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As we reach the culmination of our detailed review of National Business Furniture, a few key takeaways emerge that highlight the brand’s position in the industry.

National Business Furniture has undoubtedly carved a niche for itself in the competitive furniture market. Its commitment to quality, customer satisfaction, and sustainability sets it apart. For potential buyers, considering NBF means aligning with a brand that boasts nearly five decades of industry experience.

Their continued legacy is a testament to their adaptability, innovation, and dedication. As the furniture market continues to evolve, NBF is well poised to maintain, if not elevate, its esteemed position.